Company Info
MEDDYS di Saca E.&CO S.N.C.
VAT: IT03644140984
Via Bologna 10
Bovezzo (BS) 25073, Italy
Shipping & Delivery
We ship from Italy and offer both European Union and Worldwide shipping. All orders are processed within 2–3 business days (excluding weekends and holidays). Pre-ordered items are processed within 2–3 business days of their arrival in stock.
📦 Shipping Options & Rates
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Tracked Shipping | 7–14 working days | €7.95 |
| UPS Worldwide Express Shipping | 5–7 working days | €19.75 |
Order Confirmation & Processing
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Once your order is placed, you will receive a confirmation email.
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If you do not receive this email, please check your spam/junk folder or contact us at info@dental-rotors.com.
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Orders cannot be modified after they have been processed, so please double-check your details before confirming.
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Ensure your shipping address is correct. We are not responsible for failed deliveries due to incorrect addresses. If a package is returned to us, we will refund the item price minus the shipping cost, and you will need to place a new order.
🌍 Worldwide Shipping
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We ship globally with both tracked and express delivery options.
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Delivery times may vary depending on customs and local postal services in your country.
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Please note: We are not responsible for carrier or customs delays.
Return Policy
At Dental Rotors, we want you to be completely satisfied with your purchase. If you are not, you may return your item(s) within 30 days of receipt.
Return Eligibility
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Items must be unused, in original condition, and in their original packaging.
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Returns must be requested within 30 days of receiving your order.
How to Return an Item
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Contact us at info@dental-rotors.com to request a Return Merchandise Authorization (RMA) number.
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Include your order number and reason for return.
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Once you receive your RMA, securely package the item(s) and ship them to the provided return address.
Return Shipping
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Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item).
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We recommend using a trackable shipping service. Dental Rotors is not responsible for items lost or damaged during return transit.
Refund Process
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Once we receive and inspect your return, we will issue a refund to your original payment method within 5–7 business days.
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Shipping fees are non-refundable unless the return is due to our error.
Return Exclusions
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For hygiene and safety reasons, certain items may be non-returnable. Please refer to the product description for details.
⚠️ Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately. We’ll resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns, please reach out to our support team:
📧 info@dental-rotors.com
📞 +39 327 560 9272 (Monday to Friday)
